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Return Policies for Arc4Life Products

Return Policies
for Arc4life Products
For most of the Arc4life products we sell, we offer a 30 day return policy. In all cases there is a 5% Return fee and shipping is not refundable. Here are the details for the various products we sell on Arc4life.com. If you have questions about which pillow is best for you, or have questions about returns, please contact us before purchasing. You can reach us via email or phone. 
<font color="104E8B">Arc4life Pillows Return Policy</font>

Arc4life Pillows Return Policy

Return Policy for Arc4life Neck Pillows
* Includes the Arc4life Cervical Traction Neck Pillow (small, med and large) and the Linear Gravity Neck Pillows (small, med and large)


We have a 14 day return policy on most of our neck pillows. The pillow must come back in brand new condition- pillows with stains, odours, and any discoloration will be not accepted back. A 15% return fee applies and shipping is not refundable. There are no returns accepted on the arc4life traction and arc4life linear gravity neck pillows in the xfirm setting at all. 


Combination Pillows Returns

Combination Pillows Returns

Return Policy for Arc4life Cervical Linear Traction Neck Pillows that are sold as a Set 
Includes the Arc4life Cervical Linear Traction Neck Pillows that are Sold as a Set (Pillows that Come with Dust Covers)

We have a 14 day return policy on most of our neck pillows. The pillow must come back in brand new condition- pillows with stains, odours, and any discoloration will be not accepted back. A 15% return fee applies and shipping is not refundable. Customer is responsible for shipping back pillows in a safe and secure manner. There are no returns accepted on the arc4life traction and arc4life linear gravity neck pillows in the xfirm setting at all. Please note that dust covers are not refundable. You can keep those and use them on other pillows you have. The dust cover portion of the pillow SET price will be deducted and non refundable. 
<font color="104E8B">Core Products Return Policy</font>

Core Products Return Policy

Ergonomic Products/Core Products
* Includes the tri core family of pillows, positioning wedges, hot and cold packs etc.


We have a 14 day return policy on most the tri core pillow, wedges, cushions and hot/cold packs. The products must come back in brand new condition- pillows with stains, odours, and any discoloration will be not accepted back. A 15% return fee applies and shipping is not refundable. Customer is responsible for shipping the items back.  Please email us that you wish to return these items and we will get an RA Number and address to ship back to you for you. This could take 1-2 business days. 
<font color="104E8B">Items that Cannot Be Returned on Arc4life.com</font>

Items that Cannot Be Returned on Arc4life.com

Items That Cannot be Returned
  • Biofreeze Natural Pain Relief Gel
  • Formula 303 Natural Muscle Relaxer
  • Dust Covers for Cltraction Pillow
  • **Any products that have gone over the 14 Day period**'
  • Any item that is not in brand new condition
  • Arc4life Traction pillow small, arc4life traction and gravity pillows XFIRM

* Email us at arc4life[at]outlook.com if you have any questions about our return policy *
Follow and Save Arc4life

Follow and Save Arc4life

Arc4life The Choice 4 Neck Pillows, Pain Relief & More

Arc4life The Choice 4 Neck Pillows, Pain Relief & More


Got Questions about the Right Neck Pillow or the Right Neck Traction Product for you?

Call  or Email our Customer Service Monday-Friday 9:00 am-5:00 pm EST : 1-866-810-2174

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ORDER ONLINE OR BY PHONE 1-866-810-2174 Copyright © 2003-2017 Arc4Life. All rights reserved. Please contact us at arc4life@ outlook.com if you have any questions. Port Orange, FL 32129 Information provided on this website is derived from the writings of doctors and research scientists.

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