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You can easily telephone or email us at Arc4life. We know that you are busy and we will get the information to you usually within minutes. Read our suggestions on How to choose the best neck pillow. If you have specific questions regarding our neck pillows, neck supports or traction devices, please email us. We welcome all of your comments and suggestions. Should you have a suggestion for a health product for your neck or low back you don't see on, please contact us. We will do our best to find it for you.